System Leadership in Action

Leading and Learning Together, Improving services for Children and Families


Health Education North West commissioned Prospect to facilitate a North West leadership programme for Health Visiting and School Nursing service managers and team leaders to support managers in their role to implement A call for Action.


The leadership programme was for 75 delegates and was a one-year programme consisting of the following components:

- Launch workshop-

- 10 master classes

-  4 action learning sets and projects

- Celebration and share event.


The aim of the programme was to:

- Create a pool of leaders that will champion the role and function of health protection

- Identify system wide improvements and creating local action plans to support changes required within “A call for Action”implementation plan

- Build on and develop leadership development in participants

- Develop a cohort of system wide leaders (champions) to enable the service and system redesign required as part of “A call for Action”.








"I am really delighted to recommend Prospect as a great company to engage with for healthcare leadership. Their knowledge of NHS and public sector is of a high standard.
I was impressed by their work ethos and their commitment to provide the best product and service.”

Jacky Knapman, Programme Director, Integrated Workforce Unit, Health Education North West.

Independent evaluation showed:

- 100% of delegates would recommend theprogramme

- 90-95% delegates cited increased confidence in their role of leading teams and change (structures and practice), challenging current practice of team members and implementing change.

- 99% delegates spoke about the increased evidence of leading and supporting staff through processes of change and positively influencing team members in working with organisational changes

- 10 regional wide projects supported changes inservices for children and families

- 91% delegates reported increased confidence in presenting ideas /change and facilitating discussions with partners, management and Commissioners

- 90% delegates growth in resilience

- 100% insight into their impact and presence as a leader

- Over 90% learnt key business skills they can use in teams and/or with commissioners

- Over 90% reported that attending the programme has/will

help them in their current and future roles

- 100% of delegates felt they would use the skills developed in future roles.


What our participants said:

The programme was one of the best programmes I have ever been on.”

"The programme included a variety of theories and application to the workplace - excellent!"

I have used influencing and negotiation effectively in a number of ways, within my team and also strategically with commissioners.“

I now have a toolkit of skills, knowledge and practical tools."


What the managers said:

"I’d like to send all my current and future leaders, including some Band 6s. Is there a waiting list yet!"

“(Shows) a calm confidence and authority in presenting their case to team and partners."

“I see a definite difference in the leadership from those who have been on the course. They are more focused and s tep back to develop and use a structured plan for action."


Due to the high success of this programme, Prospect was commissioned for a second cohort. The Prospect team and delegates have been asked to speak at conferences about the success of the programme.